Club Anaba FAQs
How much does it cost to join?
There is no cost to join our wine club and you will start receiving preferred club pricing immediately. The only financial commitment is the purchase of the club shipments. The price of each shipment is dependent on the selection of wines, less your discount, plus applicable tax and shipping charges.
How long will my membership last?
Membership is for one year which includes three shipments. After one year, membership continues on a per-shipment basis for as long as you are delighted by the wine and service we provide. Should you choose to cancel your membership prior to one year, you may purchase the remaining scheduled shipment(s) for your membership level, or all discounts received may be considered null and your credit card will be charged for the savings you received on any preferred pricing given.
Which varietals can I expect to receive in my shipment?
You can always be assured wine club offerings will feature our finest quality Rhône and Burgundian wines. To ensure you get a broad sampling of all Anaba has to offer, wine club shipments may include new releases, current favorites, or even a special wine exclusively for club members. Anaba's completely dry Rhône-style Rosé will be considered both a red and white wine for club shipments.
Can I receive red wines only?
Anaba's 6-bottle wine club shipments are designed by our winemaker to feature new releases and current release favorites of both red and white wines. You have the opportunity to request only red wines when you sign up. At the 12-bottle tier, you have the opportunity to completely customize your case one month before we ship it to you so you can be sure to get exactly the wines you are eager to enjoy.
How can I customize my wine club shipment?
If you choose to join our club at either the 6-bottle per shipment tier or at the 12-bottle tier, you have your choice upon sign-up of red-only, otherwise you will receive a mix of red and white wines.
Prior to each new club release we will contact you via email with the list of wines selected for the upcoming shipment as well as the timeline for making changes. If we do not hear from you by the given decision date, the default selection will be shipped (or processed for pickup at the Tasting Room, if that is your preference). If you would like to make changes to the default order, simply reply to the email stating your preferred wine selections. For this reason, it is important to keep your email address updated and respond promptly when you receive this email.
How soon after billing will my wine be shipped to me?
Wine club processing will occur on the scheduled dates in February, May and October referenced in a wine club email you will receive 30 days prior to processing. Wine will be shipped within 14 days of processing. The date of delivery depends on your ship state. West coast ground shipments should arrive within 2-5 business days after shipping. East coast ground shipments should arrive within 7-10 business days after shipping. Should there be inclement weather, we will hold your package until desirable conditions prevail. A UPS tracking number will be emailed to you upon shipment as long as we have your email address on file. Please see our Shipping page for further information about receiving your wine shipment.
How long will you hold my wine if I elect to pick it up at the tasting room?
We will hold your wine shipment for 45 days after we notify you that it is ready. After 45 days, we will attempt to contact you by phone and email. If we are unable to reach you or you are unable to pick up your wine, we will ship your wine to you via UPS Ground and apply shipping charges to your credit card on file.
How can I update my membership information?
All updates to your account information can be made in person, by phone at (707) 996-4188 x106, or by emailing firstname.lastname@example.org. If you have a username and password you can also login here to update your membership information. To ensure you receive your club shipments, please maintain accurate information regarding billing and shipping addresses, as well as credit card updates. Please make sure you elect to receive emails from anabawines.com addresses. Changes to your membership and cancelations may be made in person or via phone or email prior to the month of your next club shipment. We respectfully request to be notified at least 15 days prior to the next shipment month. Changes or cancelations made after club processing may be subject to extra charges. All wine club processing occurs in February, May and October.
Where do I sign up?
Sign up here!
I still have more questions.
Please feel free to email email@example.com with any questions or comments. Or call our tasting room at (707) 996-4188 x106. We're always interested in hearing from our wine club members and prospective club members!
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